SCI Shared Resources LLC Corporate - Payroll Support Analyst in Houston, Texas
Overview & Responsibilities
Serves as payroll analyst, providing operational support to the various payroll functions, field operations, legal department and employees.
85% Operations Support
Monitor and manage case tracking system (HEAT) incidents for the Payroll Systems and Support team. Ensuring correct assignment, SLA’s and back up procedures are followed
Document issues and solutions on payroll teams Wiki page, as well as ensure adequate communication of problem resolutions
Provide ad-hoc reports to various levels of management
Owner of garnishment processing. This includes managing our vendor relationship (OSV), processing orders, refunds and weekly funding, balancing and auditing deductions, auditing and approving invoices. As well as investigating and supporting escalated employee issues/questions.
Provide earnings registers, time sheets and pay slips for legal requests
Maintain yearly PUCAR spreadsheet and process, ensuring deductions within Workday are made properly, and year end true up is accurate
Owner of pay card inventory and requests
Process returned checks as received, and quarterly escheatment audit
Miscellaneous projects as assigned
15% Process Improvement
Recommend and participate in the development of new functional processes based on previous resolution of issues
Proactively identify departmental process or procedural obstacles and make recommendations for resolution or revision
Maintain and document all processes (Job Aides) for the Systems and Support team
Core / Critical Competencies
Demonstrates a Commitment to Services Excellence, Trustworthiness and Integrity
Acts within and upholds the SCI Code of Conduct and Dignity Promise Standards and demonstrates corporate values
Is trusted by others; keeps commitments to others
- Comes up with new ways to look at problems and processes in their work
Works productively with minimal supervision; achieves work objectives in a timely manner
Works to resolve routine problems promptly and effectively
Is open to new and different ways to accomplish work
Responds positively and productively to new initiatives or changes in priorities
Conveys facts and information clearly in written and spoken communications
Shares viewpoints and information openly and listens attentively to others’ ideas and suggestions
Communicates in a timely and effective manner with manager
Collaborate with Others
Proactively contributes to group objectives; volunteers to help others as needed
Welcomes ideas and input from others
Build Productive Relationships (Internal / External)
Relates to others in open and helpful manner; consistently treat others with respect
Maintains composure in challenging situations
Requirements & Qualifications
- Some college coursework
Three (3) to five (5) years of relevant payroll experience
WorkDay experience preferred but not required
Knowledge, Skills & Abilities:
Knowledge in Microsoft Office Suite
Excellent communication, customer service and analytical skills
Ability to grasp concepts quickly and be a creative problem solver
Ability to work independently, manage multiple tasks and meet changing deadlines
Understanding of a large volume payroll and HR processes
Work indoors during all seasons and weather conditions
Limited amount of local and/or multiple location traveling
Sitting continuously for many hours per day, up to 8 hours per day
Climbing stairs to access buildings.
- Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
When considering the work hours associated with this job, the following factors may apply:
- Working beyond “standard” hours as the need arises
Who we are. What we do.
We’re more than North America’s largest provider of funeral, cremation and cemetery services. We are mothers, fathers, sisters, brothers, sons and daughters who are devoted to the communities where we live and work. We are more than 20,000 dedicated individuals who provide caring assistance to families in need, honor veterans and public servants and deliver lifesaving programs to help keep children and seniors safe.
We operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. We believe creating meaningful ways to pay tribute to a loved one begins with compassion and is shaped by the understanding that each life is truly unique. For us, there is no greater responsibility than honoring and preserving the story of one’s life.
Health benefits (medical, dental, vision, life)
401K Retirement Savings Plan with company match
Vacation and sick time
Funeral discounts, and more
SCI offers advanced on-line training resources, career advancement opportunities in the largest organization in the industry, attractive benefits, and a wonderful community to serve with plenty of culture and personality. For additional information regarding our company, please visit our corporate site at www.sci-corp.com .
As used herein, “SCI” refers to Service Corporation International and its affiliated companies.
Equal Opportunity Employer, M/F/D/V
Associate Requisition ID Req.70289
# of Openings 1
Category (Portal Searching) Finance and Accounting