Service Corporation International (SCI) Corporate Jobs

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Job Information

SCI Shared Resources LLC Corporate - Communications Specialist in Houston, Texas

Overview & Responsibilities

GENERAL ACCOUNTABILITIES

The Communications Specialist is part of the Internal Communications team and works to ensure accurate, timely, consistent communication while also maintaining the Company’s intranet. In addition, the position helps set the strategic direction for the intranet, provides technical leadership, and helps manage the site’s governance, including quality, standards, processes and procedures.

SPECIFIC RESPONSIBILITIES

Intranet Content Development & Maintenance – 65%

  • Assist in creating, uploading and maintaining content on the intranet.

  • Develop new ways to utilize the intranet and recommend enhancements to improve communications with associates and increase usage.

  • Use knowledge of the intranet and all of its functions to train others as well as ensure understanding of this communication tool.

  • Manage relationships with content publishers, answer questions and respond to feedback regarding the intranet.

  • Analyze metrics to understand associates’ behaviors and interests. Use that information to help the Internal Communications team improve editorial planning and storytelling on the intranet.

Internal Communications – 35%

  • Support the Internal Communications team in editorial planning and finding ways to tell SCI stories in meaningful ways.

  • Create engaging, relevant messages that motivate employees to take action.

  • Engage with business and project leaders, develop communication strategy for specific initiatives and serve as an expert resource.

  • Ensure best in class communications and tools. Brings fresh approaches to communication channels.

CORE / CRITICAL COMPETENCIES

Demonstrates a Commitment to Services Excellence, Trustworthiness and Integrity

  • Shows consistency among principles, values, ethical standards and personal behavior

  • Is trusted by subordinates and peers to keep one’s word and follow through on commitments

Promote Innovation

  • Encourages and generates new ways to look at processes and problems

  • Identifies cost savings and revenue opportunities

  • Generates and champions new ideas and initiatives

Achieve Results

  • Balances time, resources and quality requirements to achieve business goals

  • Sets high standards of performance for self and others

  • Drives the achievement of agreed-upon results

Display Adaptability

  • Actively supports change initiatives

Communicate Effectively

  • Conveys information clearly and concisely in written and spoken communication

  • Listens effectively and provides frequent feedback

  • Creates environment in which team members share information openly and honestly

Collaborate with Others

  • Utilizes optimal level of collaboration with team members to achieve business goals

  • Shares credit with others for their contributions

  • Celebrates team successes

Build Productive Relationships (Internal / External)

  • Relates well to people with diverse backgrounds and perspectives

  • Maintains composure and constructive relationships even under difficult circumstances

Requirements & Qualifications

Education :

  • Bachelor’s degree, preferably in communications, journalism or related field

Experience:

  • Three to five years of professional experience

Knowledge, Skills & Abilities:

  • Strong team player with excellent writing, editing and project management skills.

  • Ability to clearly convey information and ideas through a variety of media in a manner that engages associates and helps them understand and retain the message.

  • Must know AP Style and be proficient in Microsoft Office (Outlook, Word, Excel), SharePoint and Google Analytics.

  • Proficient organizational and problem solving skills, with the ability to handle multiple, overlapping, and potentially conflicting priorities.

  • Ability to respond favorably to creative differences of opinion and to handle stress in a manner acceptable to others.

WORK CONDITIONS

Work Environment

When considering the work environment associated with this job, the following factors may apply:

  • Work indoors during all seasons and weather conditions

  • Limited amount of traveling required

  • Standard casual business dress is required

Work Postures

When considering the work postures associated with this job, the following factors may apply:

  • Sitting continuously for many hours per day, up to 6 hours per day

Physical Demands

When considering the physical demands associated with this job, the following factors may apply:

  • Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage

Work Hours

When considering the work hours associated with this job, the following factors may apply:

  • Working beyond “standard” hours as the need arises

SCI Overview

Who we are. What we do.

We’re more than North America’s largest provider of funeral, cremation and cemetery services. We are mothers, fathers, sisters, brothers, sons and daughters who are devoted to the communities where we live and work. We are more than 20,000 dedicated individuals who provide caring assistance to families in need, honor veterans and public servants and deliver lifesaving programs to help keep children and seniors safe.

We operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. We believe creating meaningful ways to pay tribute to a loved one begins with compassion and is shaped by the understanding that each life is truly unique. For us, there is no greater responsibility than honoring and preserving the story of one’s life.

Benefits Options:

  • Health benefits (medical, dental, vision, life)

  • 401K Retirement Savings Plan with company match

  • Vacation and sick time

  • Tuition reimbursement

  • Funeral discounts, and more

SCI offers advanced on-line training resources, career advancement opportunities in the largest organization in the industry, attractive benefits, and a wonderful community to serve with plenty of culture and personality. For additional information regarding our company, please visit our corporate site at www.sci-corp.com .

As used herein, “SCI” refers to Service Corporation International and its affiliated companies.

Equal Opportunity Employer, M/F/D/V

Job Locations US-TX-Houston

Associate Requisition ID Harper_Communications Specialist

# of Openings 1

Category (Portal Searching) Corporate Communications

Type Full-Time

Postal 77019

Source SCI

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