SCI Shared Resources LLC Corporate - Communications Specialist in Houston, Texas
Overview & Responsibilities
The Communications Specialist is part of the Internal Communications team and works to ensure accurate, timely, consistent communication while also maintaining the Company’s intranet. In addition, the position helps set the strategic direction for the intranet, provides technical leadership, and helps manage the site’s governance, including quality, standards, processes and procedures.
Intranet Content Development & Maintenance – 65%
Assist in creating, uploading and maintaining content on the intranet.
Develop new ways to utilize the intranet and recommend enhancements to improve communications with associates and increase usage.
Use knowledge of the intranet and all of its functions to train others as well as ensure understanding of this communication tool.
Manage relationships with content publishers, answer questions and respond to feedback regarding the intranet.
Analyze metrics to understand associates’ behaviors and interests. Use that information to help the Internal Communications team improve editorial planning and storytelling on the intranet.
Internal Communications – 35%
Support the Internal Communications team in editorial planning and finding ways to tell SCI stories in meaningful ways.
Create engaging, relevant messages that motivate employees to take action.
Engage with business and project leaders, develop communication strategy for specific initiatives and serve as an expert resource.
Ensure best in class communications and tools. Brings fresh approaches to communication channels.
CORE / CRITICAL COMPETENCIES
Demonstrates a Commitment to Services Excellence, Trustworthiness and Integrity
Shows consistency among principles, values, ethical standards and personal behavior
Is trusted by subordinates and peers to keep one’s word and follow through on commitments
Encourages and generates new ways to look at processes and problems
Identifies cost savings and revenue opportunities
Generates and champions new ideas and initiatives
Balances time, resources and quality requirements to achieve business goals
Sets high standards of performance for self and others
Drives the achievement of agreed-upon results
- Actively supports change initiatives
Conveys information clearly and concisely in written and spoken communication
Listens effectively and provides frequent feedback
Creates environment in which team members share information openly and honestly
Collaborate with Others
Utilizes optimal level of collaboration with team members to achieve business goals
Shares credit with others for their contributions
Celebrates team successes
Build Productive Relationships (Internal / External)
Relates well to people with diverse backgrounds and perspectives
Maintains composure and constructive relationships even under difficult circumstances
Requirements & Qualifications
- Bachelor’s degree, preferably in communications, journalism or related field
- Three to five years of professional experience
Knowledge, Skills & Abilities:
Strong team player with excellent writing, editing and project management skills.
Ability to clearly convey information and ideas through a variety of media in a manner that engages associates and helps them understand and retain the message.
Must know AP Style and be proficient in Microsoft Office (Outlook, Word, Excel), SharePoint and Google Analytics.
Proficient organizational and problem solving skills, with the ability to handle multiple, overlapping, and potentially conflicting priorities.
Ability to respond favorably to creative differences of opinion and to handle stress in a manner acceptable to others.
When considering the work environment associated with this job, the following factors may apply:
Work indoors during all seasons and weather conditions
Limited amount of traveling required
Standard casual business dress is required
When considering the work postures associated with this job, the following factors may apply:
- Sitting continuously for many hours per day, up to 6 hours per day
When considering the physical demands associated with this job, the following factors may apply:
- Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
When considering the work hours associated with this job, the following factors may apply:
- Working beyond “standard” hours as the need arises
Who we are. What we do.
We’re more than North America’s largest provider of funeral, cremation and cemetery services. We are mothers, fathers, sisters, brothers, sons and daughters who are devoted to the communities where we live and work. We are more than 20,000 dedicated individuals who provide caring assistance to families in need, honor veterans and public servants and deliver lifesaving programs to help keep children and seniors safe.
We operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. We believe creating meaningful ways to pay tribute to a loved one begins with compassion and is shaped by the understanding that each life is truly unique. For us, there is no greater responsibility than honoring and preserving the story of one’s life.
Health benefits (medical, dental, vision, life)
401K Retirement Savings Plan with company match
Vacation and sick time
Funeral discounts, and more
SCI offers advanced on-line training resources, career advancement opportunities in the largest organization in the industry, attractive benefits, and a wonderful community to serve with plenty of culture and personality. For additional information regarding our company, please visit our corporate site at www.sci-corp.com .
As used herein, “SCI” refers to Service Corporation International and its affiliated companies.
Equal Opportunity Employer, M/F/D/V
Job Locations US-TX-Houston
Associate Requisition ID Harper_Communications Specialist
# of Openings 1
Category (Portal Searching) Corporate Communications