Service Corporation International (SCI) Corporate Jobs

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Job Information

SCI Shared Resources LLC Corporate - Business Analyst in Houston, Texas

Overview & Responsibilities

GENERAL ACCOUNTABILITIES

The role of the Business Analyst is to work as a liaison between the business units, technology teams and support teams to participate in the analysis of the business processes and application requirements to create documentation on specific business needs to be developed and implemented for our applications and/or related software. This position works side-by-side with the Product Owners, Subject Matter Experts and application users to understand the business requirements to be provided to IT and translate them into a working set of functional requirements.

SPECIFIC RESPONSIBILITIES

  • Develops business insights based on analysis of results, and communicates key findings to various members of management to facilitate data-driven decision-making.

  • Ability to write advance queries using SQL to critically analyzes and evaluate information gathered from multiple databases and sources.

  • Prepares reports, performs analyses, and evaluates opportunities for process improvements and to achieve cost savings goals.

  • Responsible for requirements gathering, business and system requirements, and the creation of detailed requirements documents and sign off by business owners.

  • Responsible for creating and implementing test plans to ensure all requirements are tested and passed for production.

  • Interpret business requirements to identify proper tools and methods to analyze, identify and report data trends and variances.

  • Development of measurement processes/methods for assessing progress towards goals and project outcomes.

CORE / CRITICAL COMPETENCIES

Demonstrates a Commitment to Services Excellence, Trustworthiness and Integrity

  • Acts within and upholds the SCI Code of Conduct and Dignity Promise Standards and demonstrates corporate values

  • Is trusted by others; keeps commitments to others

Promote Innovation

  • Comes up with new ways to look at problems and processes in their work

Achieve Results

  • Works productively with minimal supervision; achieves work objectives in a timely manner

  • Works to resolve routine problems promptly and effectively

Display Adaptability

  • Is open to new and different ways to accomplish work

  • Responds positively and productively to new initiatives or changes in priorities

Communicate Effectively

  • Conveys facts and information clearly in written and spoken communications

  • Shares viewpoints and information openly and listens attentively to others’ ideas and suggestions

  • Communicates in a timely and effective manner with manager

Collaborate with Others

  • Proactively contributes to group objectives; volunteers to help others as needed

  • Welcomes ideas and input from others

Build Productive Relationships (Internal / External)

  • Relates to others in open and helpful manner; consistently treat others with respect

  • Maintains composure in challenging situations

Requirements & Qualifications

Education & Experience:

  • Ideal candidate must have 5-7 years of Business Analyst experience.

  • Bachelor’s Degree in with emphasis in Accounting, Finance, Business or Information Systems (preferred; not required).

  • Advanced skills with MS Excel a must. MS Project a plus.

  • Solid experience in writing advanced SQL queries a must.

  • Demonstrated requirements analysis and business process definition skills along with outstanding documentation skills.

Competencies:

  • Quick Study – ability and willingness to learn and apprehend new things quickly.

  • Analytical Skills – ability to analyze data, documents, user input and workflow to determine which course of action will result in the needed information.

  • Creative Thinking – effective in generating new ideas for approaches to problem solving and in generating alternative solutions. Ability to take a large dataset that is ambiguous and abstract and break it into smaller pieces, patterns and views.

  • Decision Making – effective in understanding the criteria involved in making a decision, in making decisions, and in assisting others to make better decisions.

  • Problem Solving – effective at defining and solving problems in order to ensure that the read, underlying problem is understood and that solutions actually address that problem.

  • Oral Communications – Efficient transfer of information. The ability to make oneself understood and the active listening skills that ensure that the statements of others are accurately understood.

  • Written Communications – ability to write effectively for various contexts and audiences. Have a broad vocabulary, strong grasp of grammar and style, and an understanding of which terms will be readily understood by the audience.

  • Interaction Skills – able to work closely with other team members to effectively support their work so that solutions can be effectively implemented. Have a shared sense of ownership of the team goals.

WORK CONDITIONS

WORK ENVIRONMENT

When considering the work environment associated with this job, the following factors may apply:

  • Work indoors during all seasons and weather conditions

  • Limited amount of local and/or multiple location traveling required

  • Standard business dress is required

Work Postures

When considering the work postures associated with this job, the following factors may apply:

  • Sitting continuously for many hours per day, up to 6 hours per day

Physical Demands

When considering the physical demands associated with this job, the following factors may apply:

  • Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage

Work Hours

When considering the work hours associated with this job, the following factors may apply:

  • Working a number of evenings every month

SCI Overview

Who we are. What we do.

We’re more than North America’s largest provider of funeral, cremation and cemetery services. We are mothers, fathers, sisters, brothers, sons and daughters who are devoted to the communities where we live and work. We are more than 20,000 dedicated individuals who provide caring assistance to families in need, honor veterans and public servants and deliver lifesaving programs to help keep children and seniors safe.

We operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. We believe creating meaningful ways to pay tribute to a loved one begins with compassion and is shaped by the understanding that each life is truly unique. For us, there is no greater responsibility than honoring and preserving the story of one’s life.

Benefits Options:

  • Health benefits (medical, dental, vision, life)

  • 401K Retirement Savings Plan with company match

  • Vacation and sick time

  • Tuition reimbursement

  • Funeral discounts, and more

SCI offers advanced on-line training resources, career advancement opportunities in the largest organization in the industry, attractive benefits, and a wonderful community to serve with plenty of culture and personality. For additional information regarding our company, please visit our corporate site at www.sci-corp.com .

As used herein, “SCI” refers to Service Corporation International and its affiliated companies.

Equal Opportunity Employer, M/F/D/V

Associate Requisition ID Req.78513

# of Openings 1

Category (Portal Searching) Information Technology

Type Full-Time

Postal 77019

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